• Why aren't my updates being posted to the website?
  
  
• What are my email address settings?
  
  
• What kind of control panel is present on your hosting servers?
  
  
• Will I be able to create my own email address(es)?
  
  
• Can I see my website statistics at anytime?
  
  
• I already have web hosting. Do you offer maintenance plans without a new website setup?
  

Why aren't my updates being posted to the website?
You may be experiencing cache issues. Your browser caches [or saves] website data to load pages faster.
To resolve this, you have to pinpoint your website browser by click Help at the top right, and clicking "About..."

Once you have identified your browser, use the following instructions

For Internet Explorer 8

1. Left-click your "Safety" dropdown on the top right, then left-click "Delete Browsing History..."
2. check the box "Temporary Internet files"
3. Lastly hit Delete at the bottom

Close and open your browser to see your website anew.

For Internet Explorer 7

Firstly, it highly recommended you upgrade your browser. IE 7 has known security holes, compatibility issues and outdated website rendering.

1. Left-click your "Tool" dropdown on the top right, then left-click "Delete Browsing History..."
2. Left-click the button "Delete temporary Internet files"
3. Lastly hit Close at the bottom

Close and open your browser to see your website anew.

For Internet Explorer 6

Firstly, it highly recommended you upgrade your browser. IE 6 has known security holes, compatibility issues and outdated website rendering.

1. Left-click your "Tools" dropdown on the top right, then left-click "Internet Options"
2. Left-click the button "Delete files"
3. Lastly hit Ok at the bottom

Close and open your browser to see your website anew.

What are my email address settings?
For Outlook, your settings are as follows for both a POP3 or IMAP protocol account:

Username: example@yourexampledomain.com
Password: whatever we e-mailed you or have set it to

Incoming mail server: mail.yourexampledomain.com
Outgoing mail server: mail.yourexampledomain.com

If you need to access your e-mail from a public location, use the webmail:
www.yourexampledomain.com/webmail

What kind of control panel is present on your hosting servers?
We run the latest version of WebHostManager with cPanel. To login, go to yourexampledomain.com/cpanel

You will need to verify your identity by calling us to receive a username and password to your own control panel.

Will I be able to create my own email address(es)?
Yes via the control panel. Simply login to your control panel to setup e-mails, forwarders, filters and other e-mail related features.

What are my email settings?
For Outlook, your settings are as follows for both a POP3 or IMAP protocol account:

Username: example@yourexampledomain.com
Password: whatever we e-mailed you or have set it to

Incoming mail server: mail.yourexampledomain.com
Outgoing mail server: mail.yourexampledomain.com

If you need to access your e-mail from a public location, use the webmail:
www.yourexampledomain.com/webmail

Can I see my website statistics at anytime?
Yes, by simply logging into your control panel.

I already have web hosting. Do you offer maintenance plans without a new website setup?
Yes, but please call us with information to your current website for a custom plan.